Contact Us

Our emergency response team aims to arrive within 30-60 minutes for urgent calls in the Pinetown, Durban area. For after-hours emergencies, we have dedicated teams on standby 24/7. Response times may vary based on your location and current demand.

Yes, we charge a standard call-out fee of R450 during business hours (Mon-Sat, 08:00-18:00). Emergency call-outs outside these hours carry an additional surcharge of R400. The call-out fee is waived if you proceed with the quoted repair work.

Absolutely. All our technicians are fully licensed, certified and insured. We carry comprehensive liability insurance and all work is backed by our workmanship guarantee. We can provide proof of licensing and insurance upon request.

We primarily service Pinetown, Durban and surrounding areas including Musgrave, Berea, Morningside, Glenwood, Umbilo, Durban North, Umhlanga, Bluff, Amanzimtoti, Hillcrest, Pinetown and Westville. For areas outside our standard coverage, please contact us to discuss arrangements.

Yes, we offer tailored maintenance contracts for residential, commercial and industrial properties. Contracts include scheduled inspections, priority emergency response, discounted rates and detailed maintenance reporting. Contact us for a custom quote based on your property's needs.

We accept cash, EFT (Electronic Funds Transfer), credit/debit cards and mobile payment options. For larger projects, we offer payment plans. Payment is typically due upon completion of work, unless otherwise agreed in advance for contract work.

Yes, all our workmanship is guaranteed for 6 months from the date of service. Parts and materials carry manufacturer warranties where applicable. If you experience any issues related to our work within the warranty period, we'll return to fix it at no additional cost.

Yes, we provide free quotes for most jobs. For straightforward repairs, we can often give you a quote over the phone. For more complex work, we'll conduct a site inspection and provide a detailed written quote with no obligation. We believe in transparent pricing with no hidden fees.